Payments Intelligence
Meet Athiayour AI command centerfor payments.
One intelligence layer across your entire payment operation
— answering questions, finding issues, surfacing opportunities and telling you what to do next.
One source of truth.
Data from PSPs, acquirers, issuers and markets is normalized and harmonized into one consistent operating view.
Commerce intelligence, not generic AI.
Built on payment logic, operating benchmarks and optimization playbooks across acceptance, cost, fraud, reconciliation and more.
Intelligence beyond your own data.
Athia combines your performance with DEUNA’s cross-market and provider intelligence to uncover gaps, benchmarks and advantages you would not see in isolation.
Your payment operation.Fully understood.
Athia turns fragmented payment data into one harmonized view — then applies AI to explain performance, uncover root causes and surface the next best action.
Features & Capabilities
Turn payment data into decisions.
Instant Answers
Get to the answer in seconds.
Ask any question about your payment operation and get the metric, root cause and opportunity behind it.
• Answers across acceptance, cost, fraud and reconciliation in one place.
• Analyzes performance across providers, issuers, BINs, markets and payment methods.
• Uses your KPI definitions and business rules so answers match how you run your business.
Deep Research
Put your payment operation under the microscope.
Launch deep, payments-specific investigations without weeks of manual analysis.
• Takes any payment question and investigates it end to end across providers, issuers, BINs and transaction flows.
• Applies proven payment optimization playbooks to acceptance, cost, recurring payments and more.
• Turns findings into prioritized actions based on impact and opportunity.
Analytics & Reports
One view. Built around how you run payments.
Create dashboards and recurring reports across every provider, tailored to each stakeholder.
• Builds unified dashboards across all providers and markets.
• Adapts metrics, views and reporting to each team and use case.
• Adds AI analysis automatically, highlighting what changed, why and what deserves attention.
Monitoring & Alerts
Know when something matters — before it becomes expensive.
Athia continuously monitors your operation and flags material changes with context already attached.
• Tracks critical KPIs at provider, issuer, BIN, market and method level.
• Triggers alerts based on your thresholds, priorities and business rules, not generic defaults.
• Explains what changed and what is driving it, cross-checking against provider and market behavior.
Experiments
Test the change. Prove the lift.
Turn optimization ideas into controlled experiments before rolling them out broadly.
• Tests routing and processing strategies on a controlled share of traffic before scaling them.
• Measures impact on acceptance, cost, fraud and conversion.
• Recommends whether to scale, adjust or stop based on observed performance.
How it works
Athia works the way you run payments.
She adapts to your definitions, priorities and reporting standards — so every answer feels native to your operation.
Uses your definitions for acceptance, cost, fraud and other KPIs.
Learns your merchant and payment taxonomy
Configures alerts, thresholds and outputs to your priorities
How to enable Athia
Connect your data. Run Athia on top.
Already using DEUNA’s orchestration?
Athia is built in. Contact your account manager to get started.
Using your own infrastructure?
Connect the data, define how Athia should work, and use the platform directly.
Get started in 3 steps →Need DEUNA’s infrastructure?
Explore how DEUNA’s infrastructure can power Athia.
01.
Connect your data
Bring in payment data from processors, acquirers and your existing data infrastructure.
02.
Define how Athia works
Set your KPIs, business definitions, priorities, alerts and reporting preferences.
03.
Use Athia
Ask questions, investigate issues, monitor performance, build reports and surface opportunities — all in one place.
Security, compliance & data privacy.Built for enterprise trust. Designed for data protection.
Enterprise-grade security, verified compliance, and privacy-first architecture are built into every layer of the platform — keeping your data isolated, protected, and ready to scale with confidence.
Read more about Security & Compliance
Learn more
Frequently Asked Questions & Answers
What can Athia deliver that would be difficult to replicate in-house?
Athia gives you a view that goes beyond your own data. By combining normalized cross-provider data with aggregated payment intelligence across geographies and industries, it can benchmark performance, identify structural gaps, and surface opportunities your internal data alone cannot reveal. Merchant-proprietary data remains protected and is never exposed across customers. Athia’s analysis is built on payment-specific methodologies and proven root-cause frameworks—not generic LLM reasoning alone.
What data does Athia need to deliver meaningful insights?
Athia uses historical payment data plus your business context. The exact fields depend on the use case.
Do we need to use DEUNA’s payment infrastructure to use Athia?
No. Athia works with DEUNA infrastructure or your existing payment stack. You can benefit from DEUNA’s intelligence layer without replacing your current infrastructure.
How can we connect our existing data to Athia?
Athia supports native processor integrations, direct connections to platforms such as Snowflake and Databricks, and secure SFTP ingestion. DEUNA handles the normalization across sources, so your team does not need to build and maintain that data layer internally.
How is our data protected?
DEUNA applies enterprise-grade controls across access, encryption, data isolation, auditability, and sensitive-data handling, including encryption in transit and at rest, RBAC/ABAC, MFA, masking, and tokenization. Our security framework supports PCI DSS 4.0.1, SOC 1, SOC 2, ISO 27001:2022, and GDPR requirements.
Can Athia adapt to our business definitions, KPIs, and operating model?
Yes. Athia includes a business context layer where you define your KPIs, terminology, objectives, thresholds, and analytical frameworks. That context is applied throughout its analysis, so Athia adapts to how your business operates—not the other way around.
How can we trust the analysis Athia provides?
Athia makes its analysis transparent and reviewable. Users can see how a question was interpreted, which definitions and filters were applied, and how the underlying data supports the answer. Its analysis is also grounded in payment-specific logic and structured analytical frameworks, rather than relying on unconstrained LLM responses.
